My Renew Month Changes

DeanRIowa · 04-09-2012, 01:12 PM

My renew month keeps changing and seems to move forward a bit. This time it appears to have moved forward 3 months.

I got 9 months from my last year membership it appears.

Any thoughts?

thanks,
Dean

elmtree3 · 04-09-2012, 10:21 PM

Mine always expires on Dec. 31st. Don't know what to tell you.

Laura-SSE · 04-10-2012, 07:34 AM

Hi there... Because of the quarterly publications that are sent, we have memberships set up in our current system in quarters, dependent upon which publication you'll be receiving first. The membership is a one year term, but that may not reflect on your card/statement (as in your case). Your discount is applicable for the full year, but please let us know if it is not applying at any point. We are transitioning to a new system this summer, which will reflect the YTD dates. Sorry for the confusion this causes. Feel free to PM me if you'd like me to look into specifics for you...
Let me know if there are any questions!
Thanks!
Laura

04-09-2012, 01:12 PM	#1
DeanRIowa Senior Member Join Date: Feb 2008 Location: Eastern Iowa, 4b/5a Posts: 412	My Renew Month Changes My renew month keeps changing and seems to move forward a bit. This time it appears to have moved forward 3 months. I got 9 months from my last year membership it appears. Any thoughts? thanks, Dean

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04-09-2012, 10:21 PM	#2
elmtree3 WI EL J Join Date: Jan 2009 Location: Calumet County WI zone 5a Posts: 232	Mine always expires on Dec. 31st. Don't know what to tell you.

04-10-2012, 07:34 AM	#3
Laura-SSE SSE Staff Join Date: Aug 2009 Location: Northeast Iowa Posts: 125	Hi there... Because of the quarterly publications that are sent, we have memberships set up in our current system in quarters, dependent upon which publication you'll be receiving first. The membership is a one year term, but that may not reflect on your card/statement (as in your case). Your discount is applicable for the full year, but please let us know if it is not applying at any point. We are transitioning to a new system this summer, which will reflect the YTD dates. Sorry for the confusion this causes. Feel free to PM me if you'd like me to look into specifics for you... Let me know if there are any questions! Thanks! Laura